As a child I had poor oral health, and dentist visits were frequent and expensive. When it came time to have a wisdom tooth pulled from my lower jaw I was used to the chair and the drills – comfortable even. I trusted my dentist. What happened next changed all of that.
The extraction was forceful and quick, and my head jerked with the energy. When the Novocain wore off, I was in pain. Two days later I was in the chair again, this time to have another tooth removed. The dentist had cracked a molar during the previous extraction, though never admitted fault, and instead told me the tooth was “mostly filling anyway.”
I switched dentists. I take far better care of my teeth now, but that ordeal will always stick with me. I believe the dentist was partially at fault, even if the tooth was likely to fail eventually (or maybe not – I’ll never know).
I understand the “paradox of quality treatment” means sometimes unexpected things happen, but assessment of failure is just as important as assessment of health, as well as doctor-patient communication.
Read the full article here: The paradox of quality treatment
Non-Surgical Mouth Reconstruction and Facelift Dentistry, Santa Monica, CA